1) 24 hours services, the answers to any questions will be replied to sooner.
2) Direct factory services, exclusive and unique solutions can be provided to you by our professional engineers and staffs teams.
3) Materials suppliers offered, different kinds of the materials and equipment of your products can be supported here.
4) After-sales services, engineers available to service machinery overseas; besides, the videos and document of solution will be sent at once.
5) The full and specific set of the subject for your project will be offered for you for free after we get in touch with you.
6)12 Months Warranty and spare parts of the machine will be offered within 3 days to avoid wasting your production time.
7) We can provide customized services, just provide us with your requirements, product parameters, and drawings. We can customize products according to your requirements. (Provide ODM service )
Q1: Are you a trading company or a manufacturer?
A1: We are a company integrating industry and trade. Mainly produces AC power cords and wire harness end processing equipment. At the same time, we can provide competitive related wire harness automation equipment with affordable prices and stable machines with high quality. Besides, you can get the customized service with your requirements
Q2: What's your warranty for the machine?
A2: One Year Warranty(all the machine parts can be replaced within one year free of charge, You only need to bear the shipping cost (Except for wearing parts, not including the manmade broke), lifetime maintenance.
Q3: What's your Delivery Time?
A3: Usually it is 3-5 days if the machine is in stock; If not, the delivery time is 10-25 days according to your required quantity and our busy season.
Q4: Where is your factory? How can visit you?
A4: Our factory is next to Guangzhou and Shenzhen. We will drive you to our factory by a car when you arrive at Dongguan or Changping Railway(Bus) station.
Q5: Why choose CHENXIN AUTOMATION EQUIPMENT Co., Ltd.?
A5: "Customer Satisfaction, Continual Improvement & Innovative Service" are the driving force for our company to moving forwards. We will devote every effort to do the best level of machine and service.